FAQs

1. What types of products does Binpol Baby offer?

We provide a wide range of products, including baby clothes, kids' clothes, family matching outfits, accessories like caps and headbands, essentials such as pacifiers and baby carriers, and more.

2. Are your products safe for newborns?

Yes, all our products are designed with your child's safety in mind and are suitable for newborns.

3. What materials are used in your baby clothing?

Our baby clothing is made from high-quality, soft, and breathable fabrics to ensure comfort for your little one.

4. How do I determine the right size for my child?

We provide a detailed sizing chart on each product page to help you choose the appropriate size for your child.

5. What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are unused and in their original packaging.

6. How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 2-3 business days, and delivery can take an additional 5-7 business days.

7. Do you offer international shipping?

Yes, we ship to various countries. Shipping fees and delivery times will vary based on the destination.

8. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's progress.

9. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods.

10. How can I contact customer service?

You can reach our customer service team via email at binpolbaby@binpolbaby.com or through our contact form on the website.